Legal

Shipping Policy

Last updated May 19, 2025

Thank you for choosing Publisher Sprint (publishersprint.com), an imprint of Paper Ink Books. This Shipping Policy describes how we handle the delivery of any physical products (such as printed author copies, promotional materials, or sample books).

Scope of Shipping

Most of our products and services are delivered digitally (e.g., manuscripts, design files, e-books, publishing services) and do not require shipping. However, when we provide printed copies or physical items, this policy applies.

Fulfillment and Distribution

International Shipments
Printed copies and books destined for international addresses are typically ordered and fulfilled directly through Amazon’s regional websites, as part of our global distribution agreements. Orders are placed on your behalf via Amazon and shipped directly to the author or end customer.

Domestic Shipments (India)
For shipments within India, we coordinate printing and delivery through trusted third-party printing partners and couriers. These shipments may include:

  • Author copies of your book

  • Promotional or marketing materials related to your project

All deliveries within India are arranged through our internal fulfillment process and external courier networks.

Please note:

  • For Amazon-fulfilled orders, shipping and delivery are governed by Amazon’s own policies and logistics.

  • For India-based shipments, delivery timelines and tracking are subject to our printing and courier partners’ terms.

  • Publisher Sprint does not guarantee exact delivery timelines in any jurisdiction, but we will do our best to keep you informed.

Delivery Destinations

International Fulfillment (Amazon):
Available in the following countries:

  • United States

  • Canada

  • United Kingdom

  • Germany

  • Spain

  • France

  • Italy

  • Netherlands

  • Poland

  • Sweden

  • Australia

  • Japan

If you need delivery to any other country, please contact us to discuss options, which may involve additional shipping fees or third-party fulfillment.

Domestic Fulfillment (India):
Available throughout India, subject to serviceability by our courier partners.

Estimated Delivery Times

International (Amazon):
3–10 business days (depending on destination, shipping speed, and local customs).

Domestic (India):
Typically 7–14 business days after dispatch, depending on location and courier.

For all shipments, please refer to your order confirmation and tracking details for the most accurate estimates.

Shipping Charges

International (Amazon):
Shipping charges are determined by Amazon at checkout.

Domestic (India):
Shipping costs for author copies and related materials are included in your publishing plan unless otherwise specified. Additional shipments or special requests may incur extra fees, which will be communicated in advance.

Shipment Confirmation & Tracking

Once your order is processed:

  • Amazon shipments: You will receive confirmation and tracking information from Amazon.

  • Domestic shipments: You will receive a dispatch email with tracking details from us or our courier partner.

If you do not receive tracking information, please check your spam folder or contact us.

Customs, Duties, and Taxes

International shipments (Amazon):
Amazon’s standard terms apply for customs duties, import taxes, and related fees. The recipient is responsible for any applicable charges.

Domestic shipments (India):
Applicable taxes are included in your invoice unless specified otherwise.

Damages and Issues

If your shipment arrives damaged or defective:

  • Amazon shipments: Contact Amazon Customer Service directly, as Amazon is the seller and shipper of record.

  • Domestic shipments: Contact us at shipping@publishersprint.com within 7 days of delivery, including photos and order details. We will coordinate with our printing and courier partners to resolve the issue.

Missing or Delayed Deliveries

First, check your tracking link for status updates.

  • For Amazon shipments, contact Amazon support.

  • For domestic shipments, contact us if your parcel is delayed beyond the estimated delivery window.

Contact Us

If you have any questions about shipping or delivery arrangements coordinated through Publisher Sprint, you can reach us:

Email: shipping@publishersprint.com
Website: publishersprint.com
Address:
45B, Doon IT Park
Dehradun, Uttarakhand, India 248001